Last updated: January 2025 | Applicable: Bangladesh
At 39999 apk, your privacy is our top priority. This policy explains what types of information we collect when you use our platform and how that information is used. This policy applies equally to all users in Bangladesh and is considered a prerequisite for using our services. We believe that transparency and trustworthiness are the foundation of a healthy user-platform relationship. Reading this page carefully will help you understand how secure your information is and how we manage it. If any changes are made, we will note the update date on this page and notify users as needed.
When you create an account on 39999 apk, we collect your name, email address, mobile number, and date of birth. National ID or passport information may be requested for identity verification, and this is stored with full security. Payment method details are collected during financial transactions, but complete card numbers or bank account information are not stored on our servers. Your browsing behavior, device type, IP address, and login times are automatically recorded and used to ensure platform security. We only collect information that is necessary to provide our services — no additional information is collected.
The information you provide is primarily used for account management, transaction processing, and customer service. We analyze log data to ensure platform security and prevent fraudulent activity. By analyzing your preferences and usage patterns, we strive to deliver a better, more personalized experience. We may send you emails or SMS about relevant promotions or offers, but you can opt out of these communications at any time. Your information may also be used to fulfill legal obligations and meet regulatory requirements. We never sell your information to third parties or share it for advertising purposes.
We do not sell, rent, or commercially transfer your personal information to any third party. However, limited information may be shared with trusted payment gateway partners for service delivery purposes, and they operate under strict confidentiality agreements. We may be required to provide relevant information in response to lawful orders from law enforcement agencies or courts. Cooperating with regulatory authorities to prevent money laundering and combat financial crime is our legal responsibility. Any such information sharing is always limited to the minimum necessary amount and restricted to a specific purpose.
Our platform uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help remember your login state and save your preferences. Session cookies are automatically deleted when you close your browser, while persistent cookies are stored for a set period of time. You can disable cookies through your browser settings, though this may limit some platform features. We do not use any third-party advertising tracking cookies — only cookies necessary for platform functionality are used.
You have full control over your personal information and we respect that right. You can view and update the information stored in your account at any time. If you request to close your account, we will arrange to delete information that falls outside our legal obligations. To opt out of marketing communications, use the unsubscribe link at the bottom of any email or contact our support team directly. For any complaints or requests regarding your information, reach us at [email protected] and we will endeavor to respond within 48 hours.
We use industry-standard SSL encryption technology to protect your information, keeping it fully secure during data transmission. Our servers undergo regular security audits, and firewall and access control measures are in place to prevent unauthorized access. Only authorized personnel can access your information for specific purposes, and every access is logged. We use PCI-DSS compliant payment gateways to protect payment information. However, no method on the internet is 100% secure, so we strongly recommend using a strong password and keeping your login credentials private.
If you have any questions or concerns about this privacy policy, please visit our FAQ page for answers. Our support team is always here for you and ready to assist with any privacy-related matters. For direct contact, email us at [email protected].